Shipping & Payment

SHIPPING GERMANY

Within Germany, shipping is free for orders over €49. For orders under €49, shipping costs are €3.90. Shipping is handled by DHL.

Your order will usually be shipped within 1 to 3 working days after we receive your order and payment has been approved.

SHIPMENT EU COUNTRIES

Shipping costs to EU countries, excluding Germany, are €8.90.
Shipping usually takes place within 1 to 3 working days after we receive your order and payment has been approved.

We ship to the following countries: France, Belgium, Luxembourg, Netherlands, Spain, Italy, Portugal, Ireland, Austria, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Croatia and Sweden.

UNAVAILABILITY OF ORDERED GOODS

In the event that the ordered goods are unavailable, we reserve the right not to deliver. In this case, we will inform you immediately and promptly refund any payments already received.

PAYMENT

The following payment methods are generally available in our shop:

credit card
When you place your order, you provide your credit card details. After verification as the legitimate cardholder, the payment transaction is processed automatically and your card is charged.

PayPal
During the order process, you will be redirected to the PayPal website. To pay the invoice amount via PayPal, you must be registered with PayPal or register first, log in with your access data, and confirm the payment instruction to us. After you place your order in our shop, we will request PayPal to initiate the payment transaction. The payment transaction will then be processed automatically by PayPal. You will receive further instructions during the process.

Invoice by Klarna
During the ordering process, you will be redirected to the Klarna website. After placing your order, you will receive an invoice from Klarna via email, and payment must be made directly to Klarna. The payment period is 14 days from the date of shipment.

Sofort by Klarna
After submitting your order, you will be redirected to the website of the online payment provider Sofort GmbH. To pay the invoice amount via Sofort, you must have a bank account enabled for online banking, authenticate yourself accordingly, and confirm the payment instruction to us. You will receive further instructions during the ordering process. The payment transaction will then be processed immediately by Sofort and your account will be debited.

eps transfer
After submitting your order, you will be redirected to a website with a central bank selection list. Once you have selected your bank, you will be connected to the corresponding online banking portal. After successful authorization (using a TAN or digital signature), the amount due will be debited from your account. You will receive further instructions during the process.

Google Pay
To pay the invoice amount via Google Pay, you must be registered with Google, have activated the Google Pay function, authenticate yourself with your login credentials, and confirm the payment instruction. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the process.

Apple Pay
To pay the invoice amount via Apple Pay, you must use the Safari browser, be registered with the service provider Apple, have activated the Apple Pay function, authenticate yourself with your login credentials, and confirm the payment instruction. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the process.